Terms of Service

Last Updated: June 30, 2025

Welcome to YourCRM.guru! These Terms of Service (“Terms”) govern your use of our website and the consulting services we provide. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Services Provided

YourCRM.guru offers consulting services to help small and mid-sized businesses maximize the value of their CRM systems. Our services may include CRM setup, customization, workflow automation, ongoing management, training, and support (“Consulting Services”). The specific details of your engagement will be outlined in a separate agreement or statement of work, which will be incorporated by reference into these Terms.

2. Acceptance of Terms

By using our website or engaging our services, you confirm that you have read, understood, and agree to these Terms. If you are accepting these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity.

3. Client Responsibilities

You agree to provide accurate and complete information necessary for us to deliver our Consulting Services. You are responsible for timely decisions and approvals, and you acknowledge that our performance is dependent on your cooperation and the accuracy of the information you provide.

4. Payment and Fees

The fees for our Consulting Services will be specified in your agreement or statement of work. Payment terms, including due dates and accepted payment methods, will also be outlined. Unless otherwise stated, all fees are non-refundable3.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our engagement, except as required by law or with prior written consent.

6. Intellectual Property

Any materials, reports, or deliverables created by YourCRM.guru as part of the Consulting Services are owned by YourCRM.guru unless otherwise agreed in writing. You are granted a non-exclusive license to use these materials for your internal business purposes.

7. Limitation of Liability

YourCRM.guru will perform its services with reasonable care and skill. However, we are not liable for any indirect, incidental, or consequential damages arising from your use of our services, except as required by law.

8. Termination

Either party may terminate the engagement with written notice, subject to any notice period specified in your agreement. Upon termination, you will pay for all services rendered up to the termination date.

9. Changes to Terms

YourCRM.guru may update these Terms from time to time. We will notify you of significant changes through our website or by email. Your continued use of our services after such changes constitutes acceptance of the updated Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Illinois, United States. Any disputes will be resolved through good-faith negotiations. If a resolution cannot be reached, disputes may be submitted to binding arbitration or the appropriate courts, as specified in your agreement.

11. Contact Us

If you have any questions about these Terms, please contact us at [Insert Contact Information].

By using our website or services, you acknowledge that you have read, understood, and agree to these Terms of Service.